Return & Refund Policy
Last updated: [Date]
Thank you for choosing Nagaproofs for your investment training and consultation needs.
Please read this policy carefully. This is the Return and Refund Policy of Nagaproofs.
Digital Products & Services (Training Courses, Consultations)
We offer educational services and digital content. Due to the nature of these services and the immediate access provided upon purchase or registration, we generally do not issue refunds once a service has commenced or access to digital materials has been granted.
Training Courses:
- If you purchase a training course and have not accessed any course materials or participated in any sessions, you may request a refund within 7 days of purchase. Please contact us at [email protected] with your purchase details.
- Once you access course materials or attend any part of a training session (live or recorded), the service is considered consumed, and refunds are no longer possible.
- We reserve the right to evaluate refund requests on a case-by-case basis if there are extenuating circumstances.
Consultation Services:
- Consultation fees are typically non-refundable once the consultation session has taken place.
- If you need to reschedule a consultation, please provide at least 24 hours' notice. Failure to provide adequate notice may result in forfeiture of the consultation fee.
- If we need to cancel a scheduled consultation, we will offer you the option to reschedule or receive a full refund for that specific session.
Exceptions
We may consider refunds outside of the standard policy in exceptional circumstances, such as:
- Proven technical issues preventing access to the purchased service/content that we are unable to resolve within a reasonable timeframe.
- Significant misrepresentation of the service content (requires evidence).
All such exceptions are at the sole discretion of Nagaproofs.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: [email protected]
- By phone number: +1 418-274-6453